At Comic Relief, we want to develop long-term, sustainable relationships with those merchandise partners who develop our comic relief branded products and who support our overall aims as a charity.
The safety and well-being of everyone connected with our work is of paramount importance to us. Our Safeguarding Framework sets out the standards we must follow to ensure a safe environment for all those who work with Comic Relief, our funded partners and the communities we serve.
Our Code of Conduct set outs the professional, responsible conduct that we expect from everyone who represents us. By following this code, we aim to prevent harm and keep people safe.
If you're unhappy with any aspect of Comic Relief, Red Nose Day, or Sport Relief you can read our full complaints policy.
If you are concerned about aspects of what we do you can refer to our policy on how to raise concerns.
If your complaint concerns fundraising and you are dissatisfied with the outcome of our investigation, you may refer the matter to the Fundraising Regulator. For more information please go to fundraisingregulator.org.uk
Any complaints concerning programmes on the BBC should be directed to the BBC. Details can be found at bbc.co.uk/complaints.