These terms apply to your use our websites and apps. Please note that our websites and apps are intended to be used by those who live in the UK and who are 16 and over.
In these terms (and in addition to the definitions in sections below), the following words have the following meanings:
“Apps” means the mobile applications we may make available from time to time via Google Playstore, Apple iTunes or otherwise.
"Content" means all content on our Platforms, including all information, graphics, trademarks, logos, branding, designs, text, photos, films, sounds, software and applications; and
"Contribution(s)" means anything that you, or another user, post on or upload to the Platforms or send to us, including any photographs, video or audio clips, comments, posts or competition entries.
“Platforms” means the Sites and the Apps are collectively referred to in these terms as the “Platforms”.
“Sites” means our websites, www.sportrelief.com, www.comicrelief.com, www.rednoseday.com and any other site we may own or operate from time to time.
The Platforms are operated by Charity Projects (as Comic Relief) (“Comic Relief”, “we” or “us”). We are a charity registered in England & Wales with number 326568 and in Scotland with number SC039730, and a company limited by guarantee registered in England with number 1806414. Our registered office is at Hanover House, 14 Hanover Square, London W1S 1HP, with our place of business being at 89 Albert Embankment, London SE1 7TP. If you’d like to get in touch with us, visit our Contact Page.
By using the Platforms you accept and agree to comply with these terms. Comic Relief may amend these terms at any time by updating the text of this page, so please check back regularly.
The Platforms are made available free of charge, and we do not guarantee that our Platforms, or any Content, will be secure, free from bugs or viruses, available or uninterrupted, or that the Content is accurate, complete or up to date. We may update and change our Platforms from time to time. We may suspend or withdraw or restrict the availability of all or any part of the Platforms for business and operational reasons.
The Content on our Platforms is provided for general information and entertainment only. It is not intended to be advice on which you should rely.
This Platforms and all the Content on it, including all intellectual property rights included in the Platforms and Content, is owned by Comic Relief (or our licensors and Content providers). All rights in the Content are reserved to their respective owners, unless expressly stated otherwise.
Any Contribution you send or post to the Platforms remains your property, but we may use your Contribution as described under "How Comic Relief will use your Contributions" below.
You may print, download and use Content, but only for your personal use or to share with others in order to raise awareness about Comic Relief. In doing so, you must acknowledge us (or any identified contributors) as the authors of the Content.
You must not:
You may use the Platforms as permitted by these terms. Your right to use the Platforms will terminate automatically without notice if you breach or do not comply with any of these terms. You must not use the Platforms for any illegal purpose. We may also terminate your right to use any Platforms at any time, or may stop providing any Apps at our sole discretion.
Unless explicitly permitted under applicable mandatory law, you must not, and you will not encourage, assist or authorise any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Platforms, whether in whole or in part, or create any derivative works from or of the Platforms.
You warrant that you will comply with the above provisions, and you will be liable to us and indemnify us for any breach of that warranty. This means that you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.
In addition, if you fail to comply with these provisions, your right to use our Platforms will end immediately and you will be required, at our option, to return or destroy any copies of the material you have made. We may report any such breach of these provisions to the relevant authorities and we will co-operate with those authorities by disclosing your identity to them. Any action that we take is without prejudice to any of our accrued rights.
In order to keep the Apps up-to-date, we may offer automatic or manual updates at any time and without notice to you. Continued use of the Apps may be conditional on installing updates from time to time.
Accuracy of our App
We are not responsible for the accuracy, reliability, availability, effectiveness, or correct use of information you receive through the Apps.
Comic Relief does not endorse any Contribution or any opinion, statement, or advice expressed by users of our Platforms wherever it may appear. Comic Relief does not oversee, monitor or moderate any interactive service we provide on our Platforms. If you believe that any Contribution does not accord with the Contribution Rules (as defined below), please contact us. To the fullest extent permitted by law, Comic Relief expressly disclaims all liability in connection with any Contributions made by users of our Platforms wherever it may appear.
If you make use of a feature that allows you to upload content to our Platforms, or to make contact with Comic Relief, you must comply with the following (the “Contribution Rules”):
You warrant that any such Contribution complies with these standards, and you will be liable to us and indemnify us for any breach of that warranty. This means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
In addition, if you fail to comply with these standards, or if Comic Relief in its sole discretion considers that any Contribution, conduct or use of our Platforms is inappropriate in any way, we reserve the right (without prior notice) to: (a) warn you via email and require you to discontinue such conduct or use; (b) delete any Contribution you have posted to the Platforms; and/or (c) take other measures, including terminating, suspending or restricting use of the Platforms, and/or reporting any breach of these standards to the relevant authorities and we will co-operate with those authorities by disclosing your identity to them.
Any Contributions you upload or make to our Platforms will be considered non-confidential and non-proprietary.
You should always give careful consideration before making public any personal information about yourself or anyone else (for example telephone number, home address or email address), especially anything that could identify anyone who is under 18 years old.
When you upload or provide Contributions to our Platforms, you grant to us the following rights to use those Contributions:
Comic Relief has the right to disclose your identity to any third party who is claiming that any Contributions you make constitute a violation of their intellectual property rights, or of their right to privacy, or otherwise as Comic Relief may deem to be appropriate.
If you do not wish to grant us these rights, please do not upload, send or otherwise provide your Contribution to our Platforms or to Comic Relief.
Comic Relief respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us.
You agree that you are solely responsible for your use of our Platforms, and that to the fullest extent permitted at law, Comic Relief, its officers, trustees, employees and agents do not make any representations and do not give any warranties, express or implied, concerning our Platforms and the Content. In particular, Comic Relief does not warrant or represent that the Platforms or the Content is virus-free.
The Platforms may contain links to websites operated by parties other than Comic Relief. Such links are provided for your convenience only and should not be interpreted as approval by us of those linked websites or information on them. Comic Relief is not responsible for the content of any third party websites linked to or from the Platforms.
You are responsible for organising, supervising or hosting your fundraising activity or for your participation in such activity (“Activity”).
You are responsible for ensuring that your Activity does not pose a danger to yourself or others. If you have a medical condition, have concerns as to the level of your fitness, or are unused to exercise, please consult your doctor before engaging in any Activity. If you experience any health issues while undertaking any Activity, please stop and consult with a medical professional immediately. Comic Relief is not responsible for any health problems that may result from any Activity. If you engage in any Activity, you agree that you do so at your own risk and that you are voluntarily participating in such Activity.
Please be aware Comic Relief does not accept responsibility or liability for any loss or damage, or for any death or personal injury, arising out of any Activity including liability as a result of negligence (except death or personal injury caused by Comic Relief’s negligence).
These terms shall be governed by and construed in accordance with English Law. You agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you wish to donate to Comic Relief or sponsor anyone raising money for Comic Relief, please note that your donation or sponsorship is non-refundable. If you sponsor someone to do any activity for Comic Relief, your sponsorship is not conditional on the activity being completed.
If you are fundraising for us, thank you!, We want to ensure you stay legal – please take a moment to read the following guidelines and information before you start:
For more information on fundraising please see the Institute of Fundraising website, institute-of-fundraising.org.uk.
These terms apply when you use our Giving Page site [http://giving.comicrelief.com, my.sportrelief.com or my.rednoseday.com] (the “Giving Pages”) to fundraise for, or donate to, Comic Relief.
Comic Relief is committed to the highest standards and this extends to how you create and use our Giving Pages. Our Giving Pages operate in accordance with the following community rules, which you must comply with:
You warrant that your use of the Giving Pages complies with these standards, and you will be liable to us and indemnify us for any breach of that warranty. This means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
In addition, if you fail to comply with these standards, or if Comic Relief in its sole discretion considers that your Giving Page, conduct or use of this site is inappropriate in any way, or deems that your fundraising activity is inappropriate or unnecessarily dangerous, we reserve the right (without prior notice) to: (a) warn you via email and require you to discontinue such conduct or use; (b) delete the content in question; and/or (c) take other measures, including terminating, suspending or restricting use of the Giving Pages and/or the site, and/or reporting any breach of these standards to the relevant authorities and we will co-operate with those authorities by disclosing your identity to them.
We do not moderate the content of our Giving Pages, rather we rely on you to use these pages in accordance with the above Community Standards. If you see any material on the Giving Pages which you feel does not comply with these Standards, please contact us. We also respect the rights of others and if you see any material on the Giving Pages which infringes your rights, please contact us.
If you donate to Comic Relief or sponsor anyone raising money for Comic Relief via the Giving Pages, please understand that we cannot offer any refunds of your donation or sponsorship. Please contact us to discuss if you experience any issues with this or wish to discuss. Please also note, if you sponsor someone to do any activity for Comic Relief, your sponsorship is not conditional on the activity being completed.
If you’re paying in a personal donation, pay UK tax* and tick the Gift Aid box, the Government will give us 25% on top of your donation, which we use to help cover our running costs. It won’t cost you a penny and it means that every pound that you donate can go towards transforming the lives of the poorest and most disadvantaged people in the UK and around the world. Please give your full name and home address and tick the box when requested or we can’t claim Gift Aid.
* You must be a UK taxpayer and understand that if you pay less Income Tax and /or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference. Find out more about Gift Aid.
Comic Relief is not an accounting, taxation or financial advisor, and you should not rely on information given on this site to determine the accounting, tax or financial consequences of making a donation to Comic Relief. We strongly recommend that you consult your own adviser(s) about any accounting, taxation or financial consequences that may affect you.
Comic Relief is a member of the Direct Marketing Association (DMA), the body responsible for driving high standards in direct marketing through self-regulation.
As a member of the DMA, we agree to adhere to the Direct Marketing Code of Practice. This commitment to the highest standards of marketing and best practice means that our advertising and marketing is responsible, reliable and respectful.
For more information about the DMA, please visit www.dma.org.uk
Comic Relief is registered with the Fundraising Regulator, and is committed to following its Fundraising Promise and Code of Fundraising Practice.
As a member, we adhere to the Fundraising Promise, which commits us to the highest standards of fundraising good practice, ensuring that our fundraising is legal, open, honest and respectful.
We are committed to following the Code of Fundraising Practice, which outlines the standards expected of all charitable fundraising organisations across the UK.
If you would like more information about the Fundraising Regulator, or wish to refer a fundraising complaint to them, please visit the website.
Comic Relief Limited (registered company number 01967154) (Comic Relief, we and us), is a company registered in England and Wales and our registered office is at Hanover House, 14 Hanover Square, London, W1S 1HP. Our main trading address is 89 Albert Embankment, London, SE1 7TP. Our VAT number is 773865187. We are the wholly owned subsidiary of Charity Projects (operating as Comic Relief) a charity registered in England and Wales with number 326568 and Scotland with number SC039730 and a company limited by guarantee registered in England and Wales with company number 01806414, who operates the website shop.rednoseday.com.
To contact us telephone our customer service team at 0207 820 2000 or email email@example.com.
Our contract with you
These terms and conditions apply to the appointment of you as our non-exclusive unpaid agent (Contract) in relation to the sale of the ‘School Fundraising Pack’ and ‘Red Noses for Schools’ products (Products). As our agent, you agree to sell the Products and collect payment for the supply of the Products on our behalf in accordance with this Contract. No other terms are implied by trade, custom, practice or course of dealing.
(a) to only distribute the contents of the Products to the students and staff at your school or establishment; and
(b) to comply with all applicable law, and reasonable instructions of Comic Relief, concerning the Products (including but not limited to in relation to product recall).
You should print a copy of this Contract or save them to your computer for future reference.
Please follow the onscreen prompts to place an order for the Products. Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.
Please follow the onscreen prompts to pay for the Products.
School Fundraising Packs ordered before 12th January 2019 should be delivered by 28th January 2019. For orders placed on or after 12th January 2019, please allow up to 10 working days for delivery. Noses ordered before Friday January 25, 2019 should be delivered by Friday February 8, 2019. For orders placed after please allow 10 working days for delivery. Red Noses for Schools closes on Friday March 8, 2019.
Unfortunately, we do not deliver to addresses outside the UK. You may place an order for Products from outside the UK, but this order must be for delivery to an address in the UK.
If we are unable to supply you with the Products for any reason, we will inform you of this by email and we will not process your order.
The Products, and the packaging of the Products, may vary slightly from those images. We reserve the right to amend the specification of the Products if required by any applicable statutory or regulatory requirement.
Please dispose of any Products carefully and where possible please recycle.
If the Products are faulty or mis-described, please email us at firstname.lastname@example.org or contact our Customer Services team by telephone on 0207 820 2000 or by post to Comic Relief, Camelford House, 89 Albert Embankment, SE1 7TP. If you are emailing us or writing to us please include details of your order to help us to identify it.
You acknowledge that Comic Relief’s rights to the intellectual property used on or in relation to the Products and Comic Relief’s business and the goodwill connected with that are Comic Relief’s property.
This Contract will commence once we send you an e-mail confirming receipt of your order.
This Contract will terminate if:
(a)you commit a material breach of this Contract which you fail to rectify within 14 days of written notice from Comic Relief;
(b)you dispute the title of Comic Relief to its intellectual property; or
(c)you do anything or fail to do anything which in Comic Relief’s sole opinion damages or is likely to damage the reputation of Comic Relief.
your attention is particularly drawn to this clause
(a)death or personal injury caused by our negligence;
(b)fraud or fraudulent misrepresentation;
(c)breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
(d)any other liability that cannot be limited or excluded by law.
7.2 Subject to clause 7.1 we will under no circumstances be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for any loss or damage whether indirect or consequential.
7.3 Subject to clause 7.1, our total liability to you for all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will in no circumstances exceed one hundred pounds.
The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.
We may assign or transfer our rights and obligations under the Contract to another entity. You may only assign or transfer your rights or your obligations under the Contract to another person if we agree in writing.
If we do not insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations. If we do waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you.
Each clause of this Contract operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
The Contract is between you and us. No other person has any rights to enforce any of its terms.
Comic Relief may be required to process Personal Data on your behalf in order to process your order of Products and in relation to any consent you grant to Comic Relief during the process. All applicable data protection legislation including the General Data Protection Regulation (EU/2016/679) and the Data Protection Act 2018, and any other data protection legislation, whether in force at the time of making this contract or not, shall apply to this contract. Personal Data in this instance means any information which can identify you as a natural person, and includes but is not limited to: your name, your address, or other factors specific to your identity.
In the event that you explicitly consent to be contacted again by Comic Relief for marketing purposes, you agree that Comic Relief is able to retain your Personal Data for a retention period for as long as it is reasonably necessary to comply with the purposes to which you have explicitly consented.
This Contract is governed by English law and each party irrevocably agrees to submit all disputes arising out of or in connection with this Contract to the exclusive jurisdiction of the English courts.
1. Red Noses (“Noses”) cost £1.25 each and are sold in boxes of 40 through the Red Noses for Schools scheme. On placing your order you guarantee the sale of the Noses either by paying the sale price of £50 per box in full or by paying a deposit of £15 per box with the balance of £35 per box to be paid as soon as possible after Red Nose Day. You must also pay postage and packaging (P&P).
2. You guarantee the sale of all Noses supplied to you by paying for them in full. We regret we are unable to refund deposits or take back unsold Noses.
3. Noses must be sold for £1.25 each. Any money paid over £1.25 should be treated as a donation and sent to Comic Relief as soon as possible after Red Nose Day.
4. Each person selling Noses under the Red Nose for Schools scheme does so as an unpaid agent of Comic Relief Limited (a wholly owned subsidiary of Comic Relief).
5. Please dispose of any unsold Noses so they cannot be reused. Noses may be recycled at Sainsbury’s stores. Please DO NOT put Noses in your household recycling.
6. On all materials publicising sales of Noses you must state: “At least 65p from the sale of each Red Nose goes to Comic Relief, registered charity 326568 (England/Wales); SC039730 (Scotland).”
7. Noses ordered before Friday January 25, 2019 should be delivered by Friday February 8, 2019. For orders placed after please allow 10 working days for delivery. Red Noses for Schools closes on Friday March 8, 2019. Order forms received after this date will not be processed and your cheque will not be cashed.
8. WARNING! Not suitable for children under 3 years of age due to small parts - choking hazard.
9. P&P includes VAT at the current rate as set out on the order form. A VAT invoice for P&P is available on request.
10. Orders are subject to availability.
11. Noses are sold by Comic Relief Limited (registered company number 01967154, VAT number 773865187), a wholly owned subsidiary of Comic Relief, whose principal office is at 89 Albert Embankment, London, SE1 7TP.
12. These terms constitutes the entire agreement between us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.