Send us a message
Our Supporter Care Team look forward to hearing from you. The quickest way to get in touch with us is to use the form below, we will aim to get back to you as soon as possible, please allow two working days for a response.
If you are under 18, please ask your parent to submit your question. In order to answer your query we will hold your name, email address and any supporting information you give us on our systems. The Fundraising Regulator requires us to keep your personal data for 6 years so that we can report on the number of complaints and enquiries we receive. Your personal data is not passed to the regulator. We’ll keep your data safe, we won’t sell it, and we won’t use it for marketing.
Contact by phone
If you have a query that you wish to discuss over the phone, call our switchboard at 020 7820 2000 and select the relevant team. To speak to our Supporter Services Team about your fundraising, donation query or if you’re from a school please select option 4. Our office hours are 9.30am to 5.30pm Monday to Friday.
Contact by post
You can write to us at:
6th Floor, The White Chapel Building, 10 Whitechapel High Street, London, E1 8QS.
For any enquiries related to funding applications, the fastest was for us to support you is to email firstname.lastname@example.org. You can also find out more about the application process here.
Choose how we contact you
If you'd like to subscribe or unsubscribe from our mailing list, please visit our preference centre.
Complaints and concerns
If you're unhappy with any aspect of Comic Relief, Red Nose Day, or Sport Relief you can read our full complaints policy.
If you are concerned about aspects of what we do you can refer to our policy on how to raise concerns.
If you have concerns about a safeguarding issue or would like to speak to our Safeguarding Lead about any concerns, please contact our Lead directly on email@example.com(opens in new window).
If your complaint concerns fundraising and you are dissatisfied with the outcome of our investigation, you may refer the matter to the Fundraising Regulator. For more information please go to fundraisingregulator.org.uk(opens in new window)
Any complaints concerning programmes on the BBC should be directed to the BBC. Details can be found at bbc.co.uk/complaints(opens in new window).
If you'd like to join Comic Relief, visit our careers section for information on our current vacancies and how to apply.